Front Office Executive

Experience: 2 to 4 years

Location: Gurugram, HR

Skills: MS Office Suite, visitor management systems, basic office equipment operation

Company Overview
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position Overview
The Front Office Executive serves as the first point of contact for visitors, clients, and employees, ensuring a professional and welcoming environment. This role combines reception duties with administrative support to facilitate smooth daily operations at the corporate office.

Key Responsibilities
Reception and Visitor Management
• Greet and welcome all visitors, clients, and guests with professionalism and courtesy.
• Verify visitor credentials, issue visitor badges, and maintain the visitor log in accordance with security protocols.
• Notify employees of visitor arrivals and escort guests to meeting rooms when required.
• Manage conference room bookings and ensure meeting spaces are prepared with necessary equipment and refreshments.

Communication Management
• Handle incoming calls professionally, routing them to appropriate departments or taking detailed messages.
• Manage the general email inbox and respond to or forward inquiries appropriately.
• Coordinate with various departments to ensure effective communication flow throughout the organization.

Administrative Support
• Maintain and update employee attendance records and visitor registers.
• Handle incoming and outgoing courier services, mail distribution, and package tracking.
• Manage office supplies inventory and coordinate with vendors for replenishment.
• Prepare and distribute internal communications, memos, and announcements.
• Assist in organizing company events, meetings, and employee engagement activities.

Office Coordination




• Coordinate with housekeeping and maintenance teams to ensure the reception area and common spaces are clean and well-maintained.
• Manage vendor relationships for pantry supplies, stationery, and office equipment.
• Support HR team with onboarding documentation and employee ID card issuance.
• Maintain filing systems for administrative documents and correspondence.

Technology and Systems
• Operate switchboard, EPABX systems, and visitor management software.
• Maintain digital records using MS Office applications and company management systems.
• Coordinate IT support requests for front office equipment and systems.

Required Qualifications
• Education:
Bachelor's degree - Preferred Hospitality
• Experience:
2-4 years of experience in front office, reception, or administrative roles, preferably in a corporate environment
• Technical Skills:
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook), visitor management systems, and basic office equipment operation
• Language Skills:
Excellent verbal and written communication skills in English; additional language proficiency is an advantage

Key Competencies
• Professional Presence: Maintains a polished, professional appearance and demeanor that reflects the company's corporate image.
• Communication Skills: Clear, articulate communicator with strong interpersonal abilities and active listening skills.
• Multitasking Ability: Capable of managing multiple responsibilities simultaneously while maintaining attention to detail.
• Customer Service Orientation: Demonstrates patience, empathy, and problem-solving skills when dealing with diverse stakeholders.
• Discretion and Confidentiality: Handles sensitive information with appropriate confidentiality and professional judgment.
• Organizational Skills: Strong time management, prioritization abilities, and systematic approach to tasks.
• Adaptability: Flexible and able to handle unexpected situations calmly and efficiently.




• Team Collaboration: Works effectively with colleagues across departments to support organizational objectives.

Working Conditions
• Standard office environment with extended sitting periods.
• May require occasional overtime during events or peak business periods.
• Professional business attire typically required.
Location: In office –Gurugram, HR
Scheduled Weekly Hours: 48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

📌 Front Office Executive (Gurugram)
🏢 Jones Lang LaSalle (JLL)
📍 Gurugram