Track Manager - Program & Project Management

Experience: Not Available to Not Available years

Location: Lucknow, India

Skills: Scrum, Kanban, SAFe, Nexus, LeSS, Release & Roadmap Management, Agile Metrics & Forecasting, Velocity, Burn-up, Predictability, Conflict resolution, Decision-making under ambiguity, Servant leadership mindset, Jira, Azure DevOps, Rally, Confluence, Miro, MS Planner, Power BI, Agile Dashboards, ServiceNow, Strong negotiation skills, Stakeholder influence, Strategic thinking, Change management, Protected Program Consultant (SPC), PMI-ACP, PgMP, Certified Scrum Professional (CSP), Scrum@Scale Practitioner

Job Summary
An Agile Scrum Program Manager is responsible for governing and delivering multiple Agile/Scrum projects (or teams) under a single program, ensuring alignment with business objectives, value delivery, and enterprise governance.
This role operates above the Scrum Master level, focusing on cross-team coordination, dependency management, stakeholder alignment, and strategic execution, not day-to-day sprint facilitation.

Key Responsibilities
Program-Level Agile Governance
• Own end-to-end delivery of multiple Agile projects within a program
• Establish and enforce Agile frameworks (Scrum, SAFe, LeSS, Kanban, Hybrid)
• Define program OKRs, KPIs, and value metrics
• Ensure consistent Agile maturity across teams

Multi-Team & Dependency Management
• Manage cross-team dependencies, risks, and conflicts
• Coordinate Program Increment (PI) planning or large-scale sprint planning
• Handle shared services, platform teams, and integration milestones

Stakeholder & Executive Management
• Act as single point of contact for business leadership




• Translate business strategy into executable Agile roadmaps
• Provide predictable forecasting, progress visibility, and dashboards
• Manage escalations and decision-making paths

Financial & Capacity Management
• Budget ownership and cost optimization
• Resource capacity planning across teams
• Vendor and partner management (where applicable)
• Align funding models with Agile delivery (CapEx/OpEx, value streams)

Risk, Compliance & Quality
• Identify and mitigate delivery and operational risks
• Ensure compliance with enterprise governance, audit, and security
• Drive quality metrics: defect leakage, velocity stability, predictability

Agile Transformation & Coaching
• Coach Scrum Masters, Product Owners, and Delivery Leads
• Drive Agile transformation initiatives
• Standardize tools, ceremonies, and reporting
• Promote a culture of continuous improvement

Skill Requirements
Agile & Delivery Skills
• Scrum, Kanban, Protected, Nexus, LeSS
• Program Increment (PI) Planning
• Release & Roadmap Management
• Agile Metrics & Forecasting (Velocity, Burn-up, Predictability)

Leadership & Management
• Executive communication
• Conflict resolution
• Decision-making under ambiguity
• Servant leadership mindset

Other Requirements
Tools (Enterprise-Level)
• Jira, Azure DevOps, Rally
• Confluence, Miro, MS Planner
• Power BI / Agile Dashboards
• ServiceNow (Agile, PPM modules)

Soft Skills
• Strong negotiation skills
• Stakeholder influence
• Strategic thinking
• Change management
• SAFe Program Consultant (SPC)
• PMI-ACP / PgMP
• Certified Scrum Professional (CSP)
• Scrum@Scale Practitioner

📌 Track Manager Program & Project Management (Lucknow)
🏢 HCL Technologies
📍 Lucknow