Product Manager, Agent Platform

Experience: Not Available to Not Available years

Location: Vancouver, British Columbia, Canada

Skills: AI, LLM-powered technology, SaaS, B2B, Cross-Team Collaboration, Customer Empathy, Strategic Thinking

About the Team
Workday's Agent Platform team is at the forefront of our AI innovation, building the foundation that enables intelligent, agentic experiences across the entire Workday ecosystem. We're a fast-moving team tackling some of the most exciting challenges in enterprise software, unleashing the future of work with an AI foundation that accelerates customer adoption and empowers developers to accelerate agent innovation with a secure & trusted platform.

About the Role
We’re looking for a Product Manager to drive the next generation of Workday’s Agent Platform. Your charter will span the core capabilities that make agents successful at scale – including how they are designed, configured, orchestrated, governed, and adopted across a range of Workday products and customer use cases. You’ll collaborate closely with customers, partners, and internal product teams to define the platform primitives and experiences that make it easy to build, deploy, and manage powerful, trustworthy agents. This role demands velocity, curiosity about AI and agentic systems, and the ability to translate complex technical problems into product solutions that drive real customer value. This role demands velocity, curiosity about AI security, and the ability to translate complex technical problems into product solutions that give enterprises confidence to adopt agentic AI.

Responsibilities:
• Build and ship state-of-the-art AI infrastructure that enables trusted agent deployment
• Identify highest impact, highest ROI opportunities for AI at Workday, advocate for them within the org, and build or enable other teams to build these capabilities.
• Interface with customers to validate our solutions, execute discovery work and ensure we are prioritizing the right customer problems
• Be the product champion externally, and voice of the customer internally
• Lead through influence and apply strategic understanding of the company's big picture, articulating a compelling vision for AI agents and their role in evolving our customers' workdays.
• Manage customer validation programs across multiple AI initiatives to ensure customer value, referenceability, critical lessons, and risk mitigation
• Collaborate with development teams in flight to validate value for customers, drive adoption, and enable the field, CX, implementers on our Agent Platform




• Communicate new capabilities to various audiences clearly and in an understandable way for them

About You
Basic Qualifications
• 5+ years of product management experience
• 3+ years of experience with SaaS/B2B
• Technically proficient (even if not a coder) with AI and LLM-powered technology

Other Qualifications:
• Passion and empathy for customers and a proven track record as a customer advocate
• Mastery in leading Cross-Team Collaboration, effectively working and influencing cross-functionally to define and deliver complex product strategies and initiatives.
• Proven ability to be a visionary Customer Advocate, deeply understanding and anticipating customer needs in product strategy and decisions, and driving a customer-obsessed culture throughout the organization
• Deep mastery of Customer Empathy, proactively identifying fundamental customer pain points and translating them into transformative product strategies and innovative user experiences
• Exceptional Strategic Thinking skills, shaping the long-term vision and direction of a product portfolio or business unit
• Ability to operate successfully across multiple functions, influence senior executives and peers alike, and mediate across various partners
• Good communication and presentation abilities, both written and verbal

You’ll be a great fit (and make sure to highlight these experiences to us) if:
• You are passionately following the latest in AI products and emerging technologies and trying them out, exploring possibilities, and have experimented with many of the technologies on your own
• You have a bias for action and progress
• You are organized and capable of tracking dozens of moving pieces and managing the many stakeholders that you work with at a company like Workday
• You excel at learning and understanding customer pain points quickly based on public information, internal information, and customer conversations, and can get up to speed on complex customer pain points in a fraction of the time a typical PM would

Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below.



Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: CAN.BC.Vancouver
Primary CAN Base Pay Range: $135,700 - $203,500 CAD
Additional CAN Location(s) Base Pay Range: $135,700 - $203,500 CAD

Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for key moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].
Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

📌 Product Manager, Agent Platform (Mumbai)
🏢 Workday
📍 Mumbai