Technical Writer

Experience: Not Available to Not Available years

Location: Bengaluru

Skills: Technical Documentation, User Guides, Administration Guides, API Documentation, Developer Documentation, Release Notes, Knowledge Base Content, Content Strategy, User Enablement, E-learning Modules, Tutorials, Guided Learning Assets, Agile, Documentation Reviews, Quality Standards, Style Guidelines, Process Improvements, Documentation Innovation, Mentoring, Instructional Design, E-learning Authoring Tools, Captivate, Articulate, AI-assisted Documentation, Content Automation

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What We'll Bring:
• Develop, maintain, and deliver high-quality technical documentation for product releases, including: User guides
Administration guides
API and developer documentation
Release notes
Troubleshooting and knowledge base content
• Own documentation deliverables for assigned features from planning through release.
• Work closely with Engineering, Product Management, Support, and UX teams to gather technical information and produce accurate, user-focused content.
• Review and improve existing documentation for consistency, usability, and reuse.
• Apply structured authoring and content reuse best practices.

What You'll Bring:
Content Strategy and User Enablement




• Contribute to improving documentation experience and content discoverability.
• Create and maintain e-learning modules, tutorials, guided learning assets, and other user enablement materials.
• Support product onboarding and customer education through digital learning content.
Collaboration and Process Improvement
• Participate in Agile development cycles and represent documentation in feature planning.
• Drive documentation reviews and ensure alignment with quality standards and style guidelines.
• Contribute ideas for process improvements, documentation innovation, and content operations efficiency.
• Mentor junior writers when needed and support peer reviews.

Impact You'll Make:
• Exposure to cloud or PaaS technologies.
• Knowledge of Instructional Design principles is highly desirable.
• Experience with e-learning authoring tools such as Captivate, Articulate, or similar tools is a plus.
• Exposure to AI-assisted documentation or content automation initiatives is an added advantage.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title Sr Analyst, Applications Development

📌 Technical Writer (Bengaluru)
🏢 TransUnion
📍 Bengaluru