Senior Engineer - Vmware Workspace ONE

Experience: 2 to 4 years

Location: Nagpur, India

Skills: Workspace ONE UEM, iOS, Android Enterprise, Windows MDM, Azure AD, AD, PKI, Conditional Access, customer support

Job Summary
Workspace ONE MDM Engineer

Key Responsibilities
Role Overview
Provides operational and support-focused administration of VMware Workspace ONE UEM, handling day to day device management, user issues, and standard change requests in an enterprise environment.

Key Responsibilities
• Perform L1 support for Workspace ONE UEM
• Support device enrollment, compliance, and app deployment
• Manage iOS, Android Enterprise, Windows 10/11, macOS devices
• Configure and maintain profiles, restrictions, and policies
• Troubleshoot enrollment failures, app install issues, and sync problems
• Support Azure AD / Entra ID integration and certificate issues
• Execute standard changes, upgrades, and health checks
• Maintain documentation, SOPs, and knowledge articles

Skills & Experience
• 2–4 years in MDM / Endpoint Management / EUC
• Skill Requirements




Hands on experience with Workspace ONE UEM
• Working knowledge of iOS, Android Enterprise, Windows MDM
• Experience supporting Azure AD, AD, PKI, Conditional Access
• Robust troubleshooting and customer support skills

Workspace ONE MDM Engineer – L3 Role
Role Overview
Acts as technical authority and escalation lead for Workspace ONE UEM, owning solution design, complex troubleshooting, platform optimization, and roadmap alignment.

Key Responsibilities
• Own L1 escalations and complex MDM issues
• Design and optimize Workspace ONE UEM architecture
• Lead enrollment strategy (ABM, Android Enterprise, Autopilot)
• Define security, compliance, and conditional access models
• Integrate Workspace ONE with Azure AD, SSO, PKI, and security tools
• Drive platform upgrades, enhancements, and standardization
• Support audits, risk reviews, and enterprise governance
• Create design docs, runbooks, and best practices

Approval History
Other Requirements
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📌 Senior Engineer Vmware Workspace ONE (Nagpur)
🏢 HCL Technologies
📍 Nagpur