Skills: Data Analysis, Stock Forecasting, MIS Reporting, Sales Reporting, Order Tracking, Contract Compliance, Price Update Management, Shortage Management, Internal Liaison, Stakeholder Coordination
1Pricing & Billing Integrity
• Price Update Management: Ensure all invoices reflect the most current contracted pricing immediately following updates to prevent billing disputes and credit note cycles.
• Contract Compliance: Validate that reagent pricing aligns with specific end-user (hospital/lab) tenders and annual maintenance contracts.
2. Supply Chain & Stock Mitigation
• Shortage Management: In the event of a stock-out, proactively discuss with the respective Key account manager identify and propose validated alternate products or different pack sizes to ensure the end-user’s diagnostic testing is not interrupted.
• Order Tracking: Monitor the "order-to-delivery" lifecycle, providing real-time updates to the sales team if needed to the customer.
3. Forecasting & Analytics
• Stock Forecasting:
Support the sales team with data relevant to their accounts for aligning with supply chain and marketing for a better forecasting.
• MIS & Sales Reporting: Maintain daily/weekly MIS reports, tracking KPIs such as order fulfillment rates, regional sales performance, and high-moving vs. near-expiry inventory.
4. Stakeholder Coordination
• Internal Liaison: Act as the primary point of contact between Warehouse, Finance, and Logistics to resolve bottlenecks in back office related things and aligning with the Key account manager as an when required.
• Sales Support: Follow up with internal departments to ensure that "stuck" orders are cleared and prioritized in coordination with other stake holders
Helping the sales team with format/ relevant data for undertaking some of the actions discussed in internal meetings.
Helping in facilitating monthly sales review meeting with the team.
5 Data Analysis
Helping in data analysis relevant to sales., These data will help the team in formulation of the plan/ DXQB/ assay penetration/ consumables consumption
6 Support in Marketing events
Supporting in raising SPODUM and other back-office related things for undertaking marketing events in PA accounts.
📌 Sales Support Professional (Chennai)
🏢 Siemens
📍 Chennai
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