Key Responsibilities
• To troubleshoot and resolve tickets raised by the clients.
• To undertake training programs for current joinees
• To perform knowledge transition during project enhancements
• To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
• To update self on latest technologies and related areas
Skill Requirements
Other Requirements
📌 Senior Support Engineer (Mumbai)
🏢 HCL Technologies
📍 Mumbai
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