Senior Administrator - Program & Project Management

Experience: 8 to 12 years

Location: Noida, India

Skills: Agile, Scrum, Automation, AI, GenAI, Agentic AI, ServiceNow, Jira, automation orchestration platforms, AI toolchains, Digital Workplace, IT Operations, Enterprise Automation

Job Summary
Sprint Manager

Key Responsibilities
Key Responsibilities
Sprint Planning & Execution
• Plan, manage, and execute Agile sprints for Automation, AI, GenAI, and Agentic AI use cases.
• Own sprint ceremonies including sprint planning, daily stand ups, reviews, demos, and retrospectives.
• Ensure sprint goals are clearly defined, prioritized, and aligned to business value.

Use Case Delivery Management
• Drive use cases through the full lifecycle: intake → validation → build → demo → production rollout.
• Coordinate cross functional teams (architects, developers, SMEs, platform teams) to remove delivery blockers.
• Track sprint progress, dependencies, risks, and mitigation actions.

Value & Outcome Focus
• Ensure each sprint delivers clearly measurable outcomes such as effort reduction, productivity improvement, compliance uplift, or experience enhancement.
• Maintain sprint wise value realization metrics and execution dashboards.
• Enable continuous prioritization of use cases based on business impact and feasibility.

Stakeholder & Governance Management
• Act as the single point of coordination between business stakeholders, service owners, and technical teams.




• Support governance forums with sprint status, risks, achievements, and next milestones.
• Ensure adherence to enterprise standards for security, compliance, and architecture.

Continuous Improvement & Scaling
• Drive retrospectives to improve sprint velocity, quality, and predictability.
• Standardize sprint templates, execution playbooks, and delivery metrics for AI and automation programs.
• Support scaling of successful use cases across towers and services.

Skill Requirements
Required Skills & Experience
Core Skills
• Robust experience in Agile / Scrum based delivery for Automation and AI initiatives.
• Hands on experience managing sprints involving Automation, AI, GenAI, or Agentic AI use cases.
• Ability to translate business outcomes into sprint deliverables and backlogs.

Technical & Domain Exposure
• Working knowledge of Automation platforms, AI/GenAI solutions, and IT service environments.
• Familiarity with tools such as ServiceNow, Jira, automation orchestration platforms, or AI toolchains (conceptual level).
• Exposure to Digital Workplace, IT Operations, or Enterprise Automation programs.

Professional Experience
• 8–12+ years of overall experience with 3+ years in Agile delivery / sprint management roles.
• Proven experience driving multi team execution in fast paced enterprise environments.
• Strong communication skills for executive, customer, and delivery teams.
Other Requirements
Automation and GEN AI Sprint Manager

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