- Receive, scan, and sort parcels based on pincode and route.
- Ensure accurate tagging, packaging, and placement of shipments.
- Assist in loading/unloading vehicles and organizing shipments for delivery.
- Follow standard operating procedures (SOPs) to ensure smooth operations.
Hub Operations
- Oversee daily task allocation and monitor sorter and delivery staff performance.
- Coordinate with delivery executives (Wish Masters) and create daily runsheets.
- Guide current team members on operational protocols and ensure training compliance.
- Track undelivered shipments and contact customers for follow-up and redelivery.
- Report operational issues, discrepancies, or delays to hub supervisors.
- Help reconcile cash collected from delivery personnel and match with ERP data.
- Monitor real-time delivery performance and take action to address roadblocks.
Qualifications
- Any graduate degree (Bachelors in any discipline).
- 1-3 years of experience in Logistics, Courier, or Warehouse Operations preferred.
- Freshers with strong leadership and operational skills may also apply.