Application Support Engineer

Experience: 3 to Not Available years

Location: Bengaluru, Karnataka, India

Skills: Epic Systems, analytical skills, problem-solving skills, system monitoring tools, database management, query optimization

About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Project Role
Application Support Engineer

Project Role Description
Act as software detectives, provide a energetic service identifying and solving issues within multiple components of critical business systems.

Must have skills
Epic Systems

Good to have skills
NA

Minimum 3 year(s) of experience is required

Educational Qualification
15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems.



Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications that support business functions. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders.

Roles & Responsibilities:
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the development and implementation of application support strategies to enhance system performance.
• Document and communicate technical issues and resolutions effectively to both technical and non-technical stakeholders.

Professional & Technical Skills:
• Must To Have Skills: Proficiency in EPIC Systems.
• Strong analytical and problem-solving skills to diagnose and resolve application issues.
• Experience with system monitoring tools to ensure optimal performance.
• Familiarity with database management and query optimization techniques.
• Ability to work collaboratively in a team environment and communicate effectively.

Additional Information:
• The candidate should have minimum 3 years of experience in EPIC Systems.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.

Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru