05 Aug
|
Jade Global Software
|
Pune
05 Aug
Jade Global Software
Pune
Salesforce Software Developer
Experience: Not Available to Not Available years
Location: Pune, Maharashtra
Skills: Salesforce Administration, Apex, Salesforce Flows, Salesforce Automation, Sales Cloud, Service Cloud, Experience Cloud, Profiles, Permission Sets, Roles, Sharing Model, Dashboards, Salesforce CPQ, Revenue Cloud
Job Description
We are looking for a Salesforce qualified to manage day-to-day operational activities and support ongoing initiatives within the Salesforce ecosystem. The role involves working closely with business users, internal teams, and stakeholders to ensure smooth system operations, resolve issues, and support enhancements across multiple Salesforce clouds.
Key Responsibilities
• Manage day-to-day operational tasks and provide support for ongoing Salesforce projects and enhancements.
• Coordinate with internal teams, business stakeholders, and end users to ensure smooth workflow and timely resolution of issues.
• Track support tickets, update status regularly, and ensure timely closure of action items within defined SLAs.
• Troubleshoot and resolve issues related to workflows, validation rules, automation, permissions, page layouts, and integrations.
• Provide support for configuration changes, user access management, and system improvements.
• Work independently when required to handle tasks end-to-end, from analysis to resolution.
• Monitor system performance and proactively identify opportunities for optimization and process improvements.
• Maintain proper documentation for configurations, processes, and issue resolutions.
Required Skills and Experience
• Strong hands-on experience with Salesforce Administration in an enterprise environment.
• Good understanding of Salesforce platform features and configuration capabilities.
• Knowledge and exposure to the following areas:
• Apex (basic debugging and understanding of code logic)
• Salesforce Flows and Automation
• Sales Cloud
• Service Cloud
• Experience Cloud (Communities)
• Profiles, Permission Sets, Roles, and Sharing Model
• Reports and Dashboards
• Salesforce CPQ
• Revenue Cloud
Preferred Competencies
• Strong problem-solving and analytical skills with the ability to troubleshoot complex issues.
• Ability to work independently, manage multiple priorities, and handle support activities effectively.
• Good communication and stakeholder management skills to collaborate with cross-functional teams and business users.
📌 Salesforce Software Developer (Pune)
🏢 Jade Global Software
📍 Pune