SME - NetApp FAS, EMC Isilion

Experience: Not Available to Not Available years

Location: Noida, India

Skills: CTERA PORTAL, Apache Tomcat, Postgres, Windows, VmWare, LINUX, Python, Ansible, Office 365, CTERA Enterprise File Sync Services, On Prem Cloud drive

Job Summary
Administration & implementation knowledge of CTERA PORTAL, Apache Tomcat appliances, and Postgres database with replication processes. Demonstrated experience in installing, configuring, and managing CTERA PORTAL infrastructure, Windows workstations, VmWare appliances, and LINUX/CENTOS operating systems. Experience in CTERA PORTAL, LINUX OS, and Windows OS upgrades. Monitoring of CTERA PORTAL infrastructure and coordination with vendor for resolution. Python, Ansible

Key Responsibilities




Provide Tier 2/3 support to large customer base (agents) who use CTERA PORTAL for daily file storage.
• Knowledge about using ticketing system for daily operations – Servicenow.
• Display multi-tasking expertise and patience to troubleshoot critical issues under pressure.
• Experience with disaster recovery technologies and data replication.
• Robust communication skills, both verbal and written.

Skill Requirements
CTERA Enterprise File Sync Services, On Prem Cloud drive, Office 365, Portal management,

Other Requirements
Automation experience, Written and verbal skills

📌 SME NetApp FAS, EMC Isilion (Noida)
🏢 HCL Technologies
📍 Noida