Windows Administrator II

Experience: 3 to Not Available years

Location: CHENNAI, IND

Skills: Windows Operating System, VMware, Dell Powerflex, ServiceNow, NetBackup, VMware Aria Ops, analytical skills, problem management, root cause analysis

About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Description:
To provide system support for the Windows Operating System (2016, 2019, 2022 & 2025) & VMware (7.x and above) on approximately 5000 servers globally, with the bulk of them located in our on-prem corporate data centers in within the US, or our cloud environments. Our Windows workplace is highly virtualized, with about 98% virtual. It runs on VMware sitting on a 2-layer solution with Dell Powerflex back-end storage. The team is required to meet documented Service Level Agreements and Server Availability metrics. This is a 7x24x365 support organization.

Major responsibilities will be:
• Diagnose technical and operational software problems on installed systems.
• Diagnose and solve hardware problems, working with our vendors as applicable.
• Schedule installations of new server hardware and any supporting peripherals.
• Monitor, track and compare system performance using software-based testing, monitoring and analysis tools.




• Provide input/technical content and regularly review procedural documentation.
• Strong analytical background with ability to communicate results through operational reports, particularly when working problem management and root cause analysis.
• Ability to apply methodologies, processes, and tools to enhance work effectiveness and identify further process improvements within a continuous improvement organization.

Basic Requirements:
• At least 3 years’ experience working in a large virtual environment.
• Ability to work to defined objectives and meet planned dates.
• Ability to quickly learn and apply new concepts, technologies and techniques.
• Ability to work constructively and cooperatively across our global organization.
• Ability to convey oral/written information in an appropriate manner.
• Ability to review data, identify problem trends, and translate into new best practices.
• Respond to issues with the ability to reprioritize depending on circumstances.

Preferred Requirements:
• Strong knowledge of ServiceNow and its various modules from CMDB, to change management, problem management, etc.
• Knowledge of Dell and Cisco hardware and their supporting tools.
• Basic NetBackup (backups) & VMware Aria Ops (for performance troubleshooting) software experience.




• Strong analytical background with ability to communicate results through operational reports.
• Ability to apply methodologies, processes, and tools to enhance work effectiveness and identify further process improvements within a continuous improvement organization.

Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes “When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.

📌 Windows Administrator II (Chennai)
🏢 NCR
📍 Chennai