Technical Facilities Manager

Experience: 2 to Not Available years

Location: Murarrie, QLD

Skills: Facilities Management, Statutory Building Compliance, Work Order Management Systems, Corrigo, WH&S; Policies, Risk Management, Data Analysis, Customer Service

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:
JLL is seeking an experienced and proactive Technical Facilities Manager to oversee all aspects of facilities and building management for a specialised pathology laboratory in Murarrie, Brisbane. This role will also extend to facility management activities for QML properties across Queensland, Northern NSW, and Tasmania. As the on-site Facilities Manager, you will be responsible for managing statutory compliance, general repairs, and the operational and technical maintenance of all facilities, ensuring the seamless operational capability of these critical environments.

An overview of the role:
Operational & Technical Management
· Oversee general repairs and the operational and technical maintenance of all facility assets
· Manage daily hard and soft services functions, including coordination of contractor access to minimise disruption
· Ensure base building equipment registers and maintenance schedules are accurate, complete, and consistently maintained
· Analyse service and building performance data to drive strategic and sustainable facility management
· Attend site after hours as required to respond to urgent issues or oversee critical works
· Provide support to other state Facility Managers as needed

Compliance, Risk & Safety
· Build and manage the facility's annual compliance timetable to ensure all statutory requirements and Essential Safety Measures are met
· Uphold a strong safety culture by ensuring all contractors and operations comply with WH&S; policies, Risk Management principles, and JLL Best Practices
· Regularly review and update site emergency response documentation, escalation procedures, and environmental response plans




· Participate in internal and external audits, including JLL's JCAP and CEM audits, and assist in completion of remedial works

Stakeholder & Vendor Management
· Deliver excellent customer service as the primary point of contact for all Facilities Management queries
· Serve as the escalation point for resolving issues related to contractor performance or client complaints
· Develop and maintain strong working relationships with Healius personnel, JLL teams, and financial partners
· Lead monthly client and vendor meetings to review performance and align on objectives

Performance Objectives
· Effectively utilise JLL's Corrigo Work Order Management Platform and other JLL systems to manage workflows and provide performance data
· Develop and analyse reports to monitor workflow performance, ensure data integrity, and identify areas for improvement
· Manage work order Not To Exceed (NTE) limits and assist in obtaining necessary business approvals for expenditures
· Achieve and exceed all contractual Key Performance Indicators (KPIs), driving service excellence
· Conduct regular data and workflow audits to identify and implement process improvements

Sound like you? This is what we’re looking for:
· Minimum 2 years of experience in facilities management or an associated discipline, with a proven record of driving delivery to the highest standard
· Comprehensive knowledge and understanding of Statutory Building Compliance requirements
· Proficiency in work order management systems (e.g., Corrigo) and compliance platforms
· Ability to use IT systems including AI platforms
· A proactive, solutions-oriented approach to challenges and a strong sense of ownership over tasks
· Excellent communication skills with the ability to escalate issues clearly and concisely
· Proven ability to build and maintain effective working relationships with clients, vendors, and internal teams
· Ability to remain composed, effective, and calm under pressure
· A demonstrated commitment to continuous improvement and implementing industry best practices
· Ability to train and disseminate knowledge effectively to client employees and service providers

Benefits:
· Great employee discounts off fitness, wellbeing & other renowned bands
· 18 weeks paid maternity leave
· Private Health Insurance Discounts
· Active Social Club
· Employee assistant program
· Novated Lease for EV cars
· Paid time off for volunteer work
· Career Opportunities with Australia's #1 Commercial Real Estate firm
· Premium offices

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture.



One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of wide-ranging experiences. Keep those ambitions in sight and imagine where JLL can take you. As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ479497 Location: On-site –Murarrie, QLD If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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