Senior Administrator - Microsoft PowerBI,Windows Powershell, Python

Experience: Not Available to Not Available years

Location: Gautam Buddha Nagar, India

Skills: Power BI Desktop, Power BI Service, DAX, Power Query (M), Data Modeling, SQL, Azure Data Services, Azure SQL, Azure Synapse, Azure Data Lake, Excel, Power Pivot, Data storytelling, UX design, CI/CD, Fabric, Power BI Premium, Capacity management, Python, R, FinOps, IT Ops, Managed Services reporting, PL-300, DA-100, Microsoft Certified: Data Analyst Associate, Microsoft Certified: Azure Administrator Associate

Job Summary
The Sr. Support Administrator plays a crucial role in delivering advanced technical support and operational excellence within the Support & Operations team. This position is responsible for troubleshooting complex incidents, performing root cause analysis, and implementing effective solutions to enhance customer satisfaction and ensure compliance with quality standards and security protocols.

PowerBI
Key Responsibilities
1. Provide Advanced Technical Support By Utilizing Power Bi And Powershell To Analyze Complex Incidents, Perform Root Cause Analysis, And Implement Effective Solutions To Enhance System Performance And Security.
2. Develop And Maintain Troubleshooting Scripts And Automation Tools Using Powershell To Streamline Incident Resolution Processes And Improve Operational Efficiency.
3. Design And Create Interactive Dashboards And Reports Using Power Bi To Visualize Key Performance Metrics And Support Data-Driven Decision-Making.
4. Collaborate With Cross-Functional Support Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And A Robust Security Posture.
5. Lead Knowledge Management Initiatives By Updating And Maintaining The Knowledge Base,



Facilitating Training Sessions For Recent Team Members, And Coaching Analysts To Enhance Their Technical Capabilities.
6. Monitor Customer Feedback And Csat Metrics To Identify Areas For Improvement, Ensuring A Positive Customer Experience Through First Call Resolution And Minimizing Case Reopens.

Required Skills & Expertise
Mandatory Skills
Power BI Desktop & Service – Expert
DAX – Advanced
Power Query (M) – Advanced
Data Modeling (Star Schema, Fact‑Dimension design)
SQL – Strong (complex joins, CTEs, performance tuning)

Data & Platform Knowledge
Azure Data Services (Azure SQL, Synapse, Data Lake) – Preferred
Excel (Power Pivot, advanced formulas)
Understanding of DW, ETL concepts, and reporting architectures

Visualization & Reporting
Strong sense of data storytelling and UX design
Experience building executive‑level dashboards and KPI scorecards

Good to Have
Experience with deployment pipelines, CI/CD for Power BI
Exposure to Fabric / Power BI Premium / Capacity management
Knowledge of Python/R for analytics
Experience in FinOps, IT Ops, or Managed Services reporting
Certification: PL‑300 / DA‑100 (Power BI Data Analyst)

Skill Requirements
1. Proficient In Power Bi For Data Visualization And Reporting.
2. Strong Command Of Powershell For Automation And Scripting Tasks.
3. Familiarity With Python For Data Analysis And Process Automation.
4. Solid Understanding Of Incident Management And Root Cause Analysis Methodologies.
5. Excellent Problem-Solving Skills And Ability To Work Collaboratively In A Team Environment.

Other Requirements
Optional But Valuable Certifications: Microsoft Certified: Data Analyst Associate, Microsoft Certified: Azure Administrator Associate

📌 Senior Administrator Microsoft PowerBI,Windows Powershell, Pytho (Noida)
🏢 HCL Technologies
📍 Noida