Skills: Service Desk, Fluency in English, EUC services
Job Summary
Resource should be fluent in English to the extent be able to communicate with external customers
Key Responsibilities
Manage all the Service Desk responsibilities including responding to the calls, chats, SR's. Maintain Quality and effective usage of KB articles
Skill Requirements
Resource should be fluent in English to the extent be able to communicate with external customers
Other Requirements
Service Desk, Fluency in English, Should have a basic understanding of EUC services
📌 Analyst English, German, Microsoft Windows (Lucknow)
🏢 HCL Technologies
📍 Lucknow
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