Technical Manager (Bengaluru)

Technical Manager (Bengaluru)

05 Aug
|
HCL Technologies
|
Bengaluru

05 Aug

HCL Technologies

Bengaluru

Technical Manager

Experience: Not Available to Not Available years

Location: Bengaluru, India

Skills: HRSD, case management, lifecycle workflows, ServiceNow CSA, ITIL v4 Foundation, HR domain certifications

Job Summary
Role SummaryTranslates HR processes into HRSD solutions, focusing on employee experience, case management, and lifecycle workflows.

Key Responsibilities
• Gather requirements for HR Case Management and Lifecycle Events
• Design HR workflows, approvals, and SLAs
• Collaborate with HR stakeholders
• Support UAT and process optimization
• Define HR KPIs and reporting

Skill Requirements
• HRSD experience and HR process knowledge
• Case management and lifecycle workflows understanding
• Solid stakeholder communication

Preferred Qualifications (Certifications)
• ServiceNow CSA
• ITIL v4 Foundation
• HR domain certifications (preferred)

Other Requirements
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📌 Technical Manager (Bengaluru)
🏢 HCL Technologies
📍 Bengaluru

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