Insurance Review Manager

Experience: 5 to 7 years

Location: Waterloo, Ontario, Canada

Skills: regulatory compliance, operational controls testing, internal auditing, insurance regulatory requirements, Canadian Life & Health Industry Association (CLHIA) Guidelines, risks, controls, testing methodology, MGA/NA Firm audit procedures, data analytics, bilingualism (French, English)

Job Description
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have recent and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

What will you do?
Plan and conduct audits of MGAs and National Accounts, audit advisors in our third-party distribution channel
• Complete risk-based Advisor Desk Reviews
• Develop Annual Compliance Audit Plans and schedules
• Perform planning, scoping and sampling activities, execute steps to evaluate compliance with insurance rules and regulations
• Review and assess key compliance processes and controls of distribution firms
• Execute testing; including documenting, assessing and reporting testing results
• Identify, communicate and escalate issues as appropriate, including ensuring that corrective action plans adequately address risk and are completed on time




• Write clear and concise compliance testing reports and other documents summarizing level of risk, scope, findings and recommendations
• Track issues remediation
• Continuous assessment of the Insurance Review Program for trends and opportunities for improvement of risk management, program effectiveness and technical enhancements
• Perform ongoing market conduct/on-site assessment reviews
• Maintain effective working relationships with compliance representatives and line management
• Work on several projects at any one time with different individuals

What do you need to succeed?
Undergraduate degree in related field is required
• A minimum of 5-7 years’ experience in regulatory compliance operational/business controls testing or internal auditing within the financial services/insurance sector
• Experience executing audits of insurance advisors is an asset
• Knowledgeable on insurance regulatory requirements and Canadian Life & Health Industry Association (CLHIA) Guidelines
• Excellent knowledge of risks, controls and testing methodology
• Working knowledge of MGA/NA Firm audit procedures, planning, and test/sampling methods
• Ability to gather and analyze facts to prepare and present concise findings in a partnering manner
• A recognized professional accounting designation (e.g. CPA/CA, CIA, CPA/CMA, and CPA/CGA) is an asset




• Ability to translate legislation and regulations into business impacts, compliance elements and regulatory risks
• Knowledge of regulatory requirements and securities laws applicable to financial institutions
• Experience in data analytics is an asset
• As this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.

Preferred skills:
Strong analytical, organizational and problem-solving skills
• Ability to work independently as well as in a team and manage multiple priorities and timelines
• Ability to operate in, and adapt to, a dynamic environment while learning new processes/tools quickly and efficiently
• Excellent verbal and written communication, interpersonal and teamwork skills
• Ability to prioritize responsibilities, and complete deliverables and tasks in a deadline-focused environment

What's in it for you?
Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives
• A friendly, collaborative and inclusive culture
• A collaborative and interactive team environment
• Being part of our journey in developing the next greatest digital experience
• Working together, sharing common values and encouraging growth & achievement

Salary Range:
80,000/80 000 - 128,000/128 000
Job Category:
Compliance
Posting End Date:
12/06/2026

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