Job Description

- Help design, build and continuously improve the clients online platform.

- Research, suggest and implement new technology solutions following best practices/standards.

- Take responsibility for the resiliency and availability of different products.

- Be a productive member of the team.

Requirements

- 9–14 years of experience in Salesforce development and architecture.

- 1+ year of hands-on experience with Salesforce Agentforce and/or Einstein AI implementations.

- Design, develop, implement, and support Salesforce Agentforce and Einstein AI solutions using Generative AI and Large Language Models (LLMs).

- Lead the implementation of Agentforce solutions, including agent creation, topics, instructions, actions, prompts, Trust Layer configuration, and AI component integration.

- Develop and optimize prompts using Einstein Prompt Builder and participate in solution design, code reviews, testing, and deployment.

- Leverage Salesforce Data Cloud for data ingestion, RAG (Retrieval-Augmented Generation), batch transformations, Einstein Studio, Agentforce analytics, and auditing.

- Provide technical leadership and guidance to development teams for Agentforce solution design and implementation.

- Collaborate with Salesforce Architects, business stakeholders, and SMEs to translate business requirements into scalable AI-driven solutions.

- Participate in technical design reviews, client workshops,



and solution demonstrations.

- Coordinate with onsite and offshore teams to ensure successful project delivery.

- Prepare and review technical deliverables, architecture artifacts, and implementation documentation.

- Support System Integration Testing (SIT) and User Acceptance Testing (UAT) by resolving technical issues and clarifying defects.

- Strong experience in Salesforce Sales Cloud, Service Cloud, and/or Marketing Cloud.

- Hands-on experience with Salesforce Agentforce, Einstein AI, Einstein Prompt Builder, and Einstein Studio.

- Strong expertise in Salesforce Data Cloud, including RAG, data ingestion, data transformation, analytics, and AI governance.

- Solid understanding of Salesforce data models and modern data architecture.

- Proficiency in Apex, SOQL, Flow, and Lightning Web Components (LWC).

- Experience integrating Salesforce with external systems using REST and SOAP APIs.

- Experience with integration platforms such as Mule Soft, Informatica, or Jitterbit is preferred.

- Robust stakeholder management, technical leadership, and communication skills.

Required Certifications

- Salesforce Agentforce Specialist (Mandatory)

- Salesforce Data Cloud Consultant

- Salesforce Platform Developer I

Benefits

- A challenging, innovating environment.

- Opportunities for learning where needed.

Requirements
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📌 Salesforce Agentforce & Einstein AI Technical Lead (Bengaluru)
🏢 GeekSoft Consulting
📍 Bengaluru