Work with the Enablement Environments team and will be helping with the provisioning of the training Environments.
Understand, troubleshoot and communicate with technical stakeholders on cloud based training environments.
Manage training project schedule for leaners.
Manage day-to-day administrative activities of training environments.
Maintain regular communication with business and internal teams
Manage external & internal expectations for training environments program.
Achieve customer satisfaction through successful delivery of defined project scope
Capture and communicate lessons learned to the broader team
Communicate confidently and proactively throughout the project lifecycle
Manage multiple engagements simultaneously
Manage expectations appropriately and keep projects on schedule and within scope
Skills:
Strong verbal and written communication skills
Self-managed, responsive,
and dedicated to client success
Problem-solving skills, with a demonstrated ability to identify and solve issues quickly
Strong conflict resolution and negotiation skills
Superb organizational skills to be able to coordinate complicated multiple projects
Professional demeanour, ability to interact with diverse teams throughout
Work with a variety of data driven systems and databases such as MS Excel, Sales-Force, etc.
Strong data gathering and analytical skills
Ability to work efficiently on MS Office applications Excel, Power Point, Word
Ability to manage in an workplace of ambiguity with diverse stakeholders
Demonstrated ability to learn quickly, be a team player, and manage change effectively
Will be required to work in 2-11 PM shift and occasionally late night US hours shift.