NCC (India)

NCC (India)

05 Aug
|
Acme Services Private
|
India

05 Aug

Acme Services Private

India

Job Description:

- Monitor global network infrastructure and ensure maximum network availability.

- Perform 24 7 365 network monitoring and first-level troubleshooting.

- Identify, diagnose, and resolve network connectivity and performance issues.

- Provide timely restoration and resolution of network incidents within defined SLAs.

- Troubleshoot issues related to Cisco routers, switches, and network connectivity.

- Monitor network alerts and proactively identify potential network failures.

- Escalate complex technical issues to the appropriate L2/L3 teams.

- Coordinate with global service providers and internal technical teams for incident resolution.

- Maintain accurate incident records, troubleshooting details, and resolution updates.

- Follow standard operating procedures and network support processes.

- Participate in shift-based operations, including rotational/24 7 support.

📌 NCC (India)
🏢 Acme Services Private
📍 India

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