Job Description
Our Mission

Fuel customer growth through meaningful, intelligent, and safe user-to-user (and now, user-to-agent) engagement.

Comet Chat Overview

Comet Chat is a full-stack conversational platform built to unify every layer of interaction — bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution. Our latest product, Crossword, brings conversational AI to commerce — built for the high-transaction verticals where conversation directly drives retention and revenue.

Our company has seen rapid growth, thanks to several market validations — including our participation in Techstars Boulder Accelerator in 2019, followed by investments from experienced investors including a Series A round. We were also recognized on Forbes' 2026 America's Top 500 Startup Employers list — a reflection of the team and culture we've been deliberate about building.

We believe the interface of the future is conversation — not clicks. That's why we're building the infrastructure for the world's AI-powered conversations — from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.

Why Join Us Now

Crossword — our AI commerce associate for ecommerce brands — is going to market right now. You'll join at the zero-to-one stage: the launch is being built, the playbook is being written, and the work you produce will ship, get read by real prospects, and shape a new product's public presence. This is not a make-coffee-and-observe internship. You'll produce real output from week one and work directly with the leadership team.

If you want to learn how a modern, AI-native go-to-market actually gets built — and be part of building it — this is that role.

What we mean by AI-native and Why

AI-native here means you build with AI by default. We expect the production layer of your work — research, drafting, list building, analysis — to be AI-assisted, while you own the judgment: what's accurate, what's on-brand, what's worth publishing.

This is not "AI-curious." You already use Claude, ChatGPT, or similar tools daily and can show your work. You'll get access to whatever AI tools you need, and the freedom to use them aggressively. If you want to operate at the edge of how modern sales and marketing gets done, this role is built for that.

Position Overview

We are seeking a Sales & Marketing Intern to support Crossword's go-to-market, with a primary focus on marketing. Your core job is content: researching, writing, and publishing material that builds Crossword's presence and supports the sales motion. Secondarily, you'll support GTM and sales operations — the systems and lists that keep outbound running.

What you'll do

Primary — Content & Social

- Research content topics: competitors, ecommerce and AI-commerce trends, customer pain points, and what's working in the market





- Write and edit content — blog posts, social posts, email copy, one-pagers — in clear, polished American English

- Create scripts for product demos, video campaigns, and social content

- Manage Crossword's social media channels: plan the calendar, draft and publish posts, engage with the community, and report on what's working.

Secondary — GTM Support

- Support sales operations: prospect list building, data enrichment, CRM hygiene, and outbound sequence upkeep

- Assist with outbound campaigns — research accounts, personalise messaging, track replies

- Help prepare sales collateral, competitive research, and internal GTM reporting

RequirementsMust have

- Strong writing skills in American English — clear, correct, and natural for a US audience; you'll be asked for writing samples

- Heavy, daily user of LLMs and AI tools — you can show specific examples of how you use them to produce real work

- Comfortable with sales operations work: lists, data, CRM, and process

- Organized, self-directed, and reliable — you can juggle a content calendar and a list-building task in the same week

- Available to work full time from our Mumbai office

Good to have

- Hands-on experience with Clay, Lemlist, or Linked In Sales Navigator

- Experience running social media accounts for a brand, club, or your own project

- Familiarity with B2B SaaS, ecommerce, or AI products

- Pursuing or recently completed a degree in marketing, business, communications, or a related field

Compensation

We publish our comp transparently. This is a paid internship; stipend details will be shared during the interview process. Strong performers will be considered for full-time roles.

Here are the values that act as a guardrail of our execution culture

Go above and beyond for the customer: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed.

Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don't be afraid to fail. Focus on the outcome and everything else will fall into place.

Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don't understand something, ask questions and learn.

Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short not to spend time doing what you love with folks you enjoy being around.





Requirements
Must-haves: 2+ years as a PM, ideally in B2B SaaS, dev tools, API products, or platform/infrastructure Strong written communication — you can write a clear PRD, a sharp customer email, and a tight internal memo with equal ease Comfortable in technical conversations — you don't write code, but you understand APIs, SDKs, architecture trade-offs, and can hold your own with senior engineers AI as your daily operating layer — not occasional, not aspirational; the default way you work Have shipped or prototyped product work using AI (v0, Lovable, Cursor, Claude Artifacts, etc.) Can articulate clearly where AI accelerates product work and where it doesn't — the second part is the harder skill Comfortable in a small team where you'll wear multiple hats and own outcomes end-to-end Mumbai-based and able to work from our office Strongly preferred: Engineering background — a CS/engineering degree, or time spent as an engineer before moving into PM. Not mandatory, but this is a technical product and prior engineering depth makes a real difference in how fast you'll move and how well you'll partner with the team. Bonus: Experience with chat, messaging, communications, or real-time products Worked on developer-facing or platform/infrastructure products Have shipped AI-powered features (not just used AI to build features) Familiarity with PLG motions, self-serve onboarding, and developer activation Good To Have: Experience creating CLAUDE.md, .cursorrules, AGENTS.md, or similar AI agent configuration files Experience with chat/messaging SDKs or real-time APIs Shipped a developer onboarding flow or docs site Here are the values that act as a guardrail of our execution culture: Go above and beyond: We are obsessed with ensuring every customer is taken care of, no matter how big or small they are. We truly believe their problems are our problems, and will stop at next to nothing to see them succeed. Be relentless: Never stop innovating. Be relentless in trying new things, and improving our product. Challenge the status quo, embrace learning curves, and don’t be afraid to fail. Focus on the outcome and everything else will fall into place. Be curious: Practice empathy. Anticipate customer needs, and solve them before they get there. If you don’t understand something, ask questions and learn. Have fun: Laugh. Be positive and kind. Make people feel good. Life is too short not to spend time doing what you love with folks you enjoy being around. Interview Process Our goal is to make sure you have the chance to get to know Comet Chat as we learn more about you. Through a series of conversations with Comet Chat’s founders and key stakeholders, we’ll want to learn more about your strategic and functional expertise, and your passion. We hope that you’ll bring questions and ideas to each conversation and suggest ways that we can get to know you and your capabilities better.

📌 Marketing Intern — Crossword (India)
🏢 CometChat
📍 India