Job Description:

- Architect solutions involving CRM (Microsoft Dynamics 365), .NET microservices running on AKS, ERP (SAP ECC6 and S/4 HAHA), SAP Integration Suite, SAP Commerce (Hybris), various Azure services, Sitecore XM Cloud, Next.js & Angular headless applications.

- Architect is not expected to be an SME in all areas, but will need to collaborate closely with the tech leads and SMEs to ensure the designs consider those applications fully.

- Digital application build experience both front and backend, in a complex environment.

- 3+ years demonstrable experience in technology architecture and design, preferably as a Solutions Architect

- Solid understanding of integrations of digital platforms to core ERP and CRM applications.

- Understanding of master data governance principles & Data Visualization concepts

- Design, plan and execute appropriate solutions ensuring alignment with CSR enterprise architecture & Business Unit (BU) strategies.

- Support the development of fully documented business cases, working closely with project managers, business analysts, other architects, BU stakeholders and IT teams.

- Collaborate extensively with the BU and Internal IT Groups to ensure all CSR solutions in Customer Interaction and digital tools landscape remain current and relevant.

- Proactively identify and promote business application and cost-saving opportunities for CSR BUs and customers.

- Translate and facilitate communication between technical and non-technical stakeholders.

- Work effectively and effortlessly with stakeholders from all levels of the business and technology departments.

- Heavily contribute to developing a highly regarded,



professionally competent business and service-oriented IT organisation.

- Produce sets of significant decisions about the high-level structure and behaviour of systems, or future systems

- Provide best technical solutions to business problems, that address all constraints and requirements, by using professional business analyst techniques.

- Contribute to and maintain a library of re-usable architectural building blocks and design documentation.

- Provide functional and technical leadership through education, reporting and associated policies in respect of digital technologies.

- Ensure a proficient understanding of all products and services offered by IT and maintain a cohesive Architecture.

- Ensure all policies and processes to support effective project delivery are followed such that projects are professionally run, efficient and effective.

- Develop knowledge of the commercial aspects of developing and operating software / applications in the CSR environment. Innovation

- Identify opportunities for improvement, identify and manage risk.

- Continually evolve operational processes in support of an innovative culture whilst protecting CSRs assets and intellectual property.





- Proactively understand the group's business strategies and develop & design an aligned focus of the IT Technology Strategic vision and plan.

- Develop concepts with the BU stakeholders to generate new major projects. Delivery

- Protect conceptual integrity of project deliverables, ensuring build are in line with architectural decisions.

- Determine operational objectives by studying business functions, gathering information, evaluating output requirements and formats. Translating into systems opportunities.

- Design, develop and execute a reliable, secure, and a cost-effective business solutions architecture roadmap working closely with solutions and enterprise architects.

- Ensure that IT remain relevant through the incremental and experimental controlled adoption of technology solutions.

- Understand the business requirements and translate those to a tangible, implementable, solution architecture. Not a generic picture, not a conceptual picture, but a true solution architecture on how the various systems interact to deliver on the outcomes of the project.

- Maintain strong and effective relationships with stakeholders at all levels within the BUs and IT. Knowledge, Skills, Experience, Qualifications

- Graduate University or other tertiary Degree in business / technology

- 12-18 months experience in an agile digital / marketing role

- Excellent critical thinking and problem-solving skills

- Excellent written and verbal communication skills

- Solid analytical skills including experience with Microsoft Office tools like MS Excel, SQL, PowerBI or similar analytics platforms

- Experience in digital marketing and customer communications tools

- Robust customer focus

📌 Solutions Architect (India)
🏢 Acme Services Private
📍 India