Customer care executive ( Kolkata)

Customer care executive ( Kolkata)

05 Aug
|
Naukripay
|
Kolkata

05 Aug

Naukripay

Kolkata

Mail:- [email protected]

telecaller contacts current or potential clients by phone to sell products, generate leads, or answer questions. They act as the voice of a company, turning phone interactions into sales or providing helpful customer service.Key ResponsibilitiesMake Outbound Calls: Reach out to recent leads or past clients using company scripts to pitch items or services.Handle Inbound Calls: Answer incoming customer questions, fix issues, and explain service rules.Generate Leads: Find out what a client needs and check if they want to buy.Update Records: Type call notes, customer data, and follow-up dates into the company CRM system.Meet Targets: Reach daily or weekly goals for call counts, leads found, or sales made.Required Skills & QualificationsCommunication: Clear, polite, and confident speaking voice.Languages: Fluency in local regional languages and English.Patience: Ability to stay calm and handle rejection without stress.Computer Skills: Basic typing and familiarity with CRM or excel tools.Education: High school diploma or a college degree.If you want, I can:Write a ready-to-post job ad for your specific industry (like real estate or tech support).Give you a sample interview script for hiring telecallers.

📌 Customer care executive ( Kolkata)
🏢 Naukripay
📍 Kolkata

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