Service Reliability Engineer (Karnataka)

Service Reliability Engineer (Karnataka)

06 Aug
|
WirelessCar
|
Karnataka

06 Aug

WirelessCar

Karnataka

Remote: Hybrid

WirelessCar’s Journey WirelessCar drives the future ofmobility by connecting vehicles and developing cutting-edge digitalservices. We help leading brands—like Volkswagen, Volvo, and JaguarLand Rover—innovate, enhance mobility, and accelerate their digitaltransformation. Join us and shape the next era of automotivetechnology! We are looking for a Service Reliability Engineer (SRE)to join our Operations team. As an SRE, you'll be responsible forensuring the reliability, availability, and performance of ourconnected vehicle services running in production. You'll combinesoftware engineering principles with operational excellence totroubleshoot complex production issues, improve system resilience,and drive continuous improvements across our cloud-native platform.Working closely with developers, architects, and otherstakeholders, you'll play a key role in delivering highly reliableservices that support millions of connected vehicles. We offer youHigh-tech company that offers an exciting working environmentInvolvement with Electric Vehicle services and products that drivesustainability. Tech fund where you pick your choice of tech tools.Flat organizational culture founded on trust and autonomy; atWirelessCar, you are not just a number. Hybrid Work-life balanceWhat You'll Do As a Service Reliability Engineer, you will: Monitorand maintain production services to ensure high availability,reliability, and performance. Lead and participate in incidentresponse, including major incidents, with a focus on minimizingMean Time to Recovery (MTTR). Coordinate stakeholders duringincidents and communicate status updates clearly and effectively.Perform root cause analyses (RCA) and facilitate post-incidentreviews (PIR) to drive long-term improvements. Identify recurringissues and implement preventive measures through problemmanagement. Support change management activities while ensuringoperational stability and service continuity. Troubleshoot complexissues across cloud infrastructure, container platforms,distributed systems, databases, APIs, and backend applications.Collaborate closely with DevOps teams to improve observability,automation, and operational readiness.



Continuously improvemonitoring, alerting, operational processes, and systemreliability. Ensure compliance with security requirements,operational standards, and agreed service level agreements (SLAs).Participate in a 24/7 on-call rotation according to team schedules.What You'll Bring Strong Linux administration and troubleshootingskills. Experience with Kubernetes, Docker, and Helm. Solidunderstanding of AWS fundamentals. Hands-on experience withmonitoring and observability platforms such as Dynatrace, Grafana,Prometheus, Splunk, or OpenTelemetry (OTEL). Experiencetroubleshooting Kafka and distributed systems. Databasetroubleshooting experience with PostgreSQL, Oracle, and/or MongoDB.REST API troubleshooting. Experience with CI/CD tools such asJenkins or Concourse. Experience troubleshooting Java backendapplications and JVM-based services. Nice to Have MQTT experience.AWS EKS. Infrastructure automation using Ansible or scripting.Experience working with connected vehicle platforms or automotivebackend systems. Operational Experience We're looking for someonewith experience in, Incident Management. Major Incident Management.Acting as Incident Commander during critical incidents. ProblemManagement. Root Cause Analysis (RCA). Post Incident Reviews (PIR).Change Management. SLA-driven operations. ITIL-based servicemanagement. Experience with the following is considered anadvantage: Service transition and knowledge transfer. SAFe or Agiledelivery. Vendor coordination within multi-supplier environments.Who You Are You are someone who, Takes ownership and drives issuesthrough to resolution. Has a structured, analytical approach totroubleshooting. Remains calm and focused during high-pressureproduction incidents.



Communicates clearly with both technical andnon-technical stakeholders. Can coordinate multiple teams duringcritical situations. Makes sound decisions, even when informationis incomplete. Is passionate about continuous improvement andoperational excellence. Enjoys coaching and mentoring colleagues.Demonstrates technical leadership and strong stakeholder managementskills. Thrives in collaborative, cross-functional teams.Qualifications Bachelor's degree in Computer Science, ComputerEngineering, Information Technology, or a related field, orequivalent professional experience. 5–8 years of experience in SiteReliability Engineering, DevOps, Cloud Operations, orInfrastructure Engineering. Professional working proficiency inEnglish. Why Join WirelessCar? At WirelessCar, you'll workalongside talented colleagues from around the world in an open,collaborative, and innovative environment. We believe in empoweringour people to take ownership, explore new technologies, andcontinuously grow their careers while building solutions that shapethe future of connected mobility. If you're passionate aboutreliability, cloud technologies, and solving complex operationalchallenges at scale, we'd love to hear from you. Please note:Participation in a 24/7 on-call rotation is required for thisposition. Way of Working The work location for this role is ouroffice in central Bangalore, India. At WirelessCar we operate in ahybrid setup, combining the benefits of office collaboration withthe flexibility of work from home. Recruitment Process: Apply now andjoin our journey! Last application date: July 31, 2026 Note beforeapplying: Our company language is English, please submit yourapplication in English, cover letter is not required; instead, youwill answer a few short questions to help us understand yourexperience and ambitions. To join our journey WirelessCar is alwayson the move, often into uncharted land. We are curious, believe incollaboration and are always open to new ideas on how we can make adifference. When you join our journey, you will be part of a greatcrew of highly competent and warm hearted people from all over theworld.

📌 Service Reliability Engineer (Karnataka)
🏢 WirelessCar
📍 Karnataka

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