Remote: Remote

Join our growing team as a Customer Support Agent ,where your strong customer service skills and interest in theiGaming sector will be pivotal. In this role, you will ensure ourcustomers' satisfaction by addressing inquiries, resolving issues,troubleshooting, and providing valuable assistance across ourCasino, eSports, and Sports products via chat and email.Responsibilities Customer Support: Deliver prompt and effectiveassistance to our customers. Queries can vary from informingclients about available deposit methods, guiding customers throughcurrent offers, advising on bet settlements, explaining internalrules, and more. Technical Troubleshooting: Resolve technicalissues and guide clients through problem-solving processes, with afocus on customer satisfaction and first-contact resolution.iGaming Interest/Experience: Leverage your passion for iGaming andeSports, even if you're new to the field, to provide informed andhelpful assistance to clients. Team Collaboration: Work closelywith a diverse team in a remote environment to ensure seamlesscommunication and coordination, contributing to a positive teamculture.



Independent Problem Solving: Demonstrate the ability towork independently and make informed decisions to address clientneeds and concerns. Skills / Qualifications Previous customerservice experience ( iGaming experience is a plus ). Tech-savvy,with a passion for customer service and the ability to quicklyadapt to new tools and software. Experience in cryptocurrency is anadvantage. Strong written and verbal communication skills inEnglish (fluency in Turkish, French, Spanish, or Japanese is anadditional plus). Ability to collaborate effectively with a remoteteam, fostering a positive and supportive work environment. Capableof working autonomously and making sound decisions to addresscustomer needs. Flexibility: Willingness to learn and work varyingshifts in a 24/7 support team . Location This is a fully remoteposition , and candidates can choose their preferred locationworldwide to work from. Perks at Gamdom 25 days of PTO Equipmentallowance Flexible remote work

📌 Customer Support Agent (New Delhi)
🏢 Gamdom
📍 New Delhi