06 Aug
|
Airstriprealtech
|
Telangana
06 Aug
Airstriprealtech
Telangana
Job Type: Full-time
Position: Airport Customer Service Executive -Male/Female Company: Airstriprealtech Location: Hyderabad,Telangana, India Contract Details: Full-time Airstriprealtech is aleading airport management company based in Hyderabad, Telangana,India. We are currently seeking a highly motivated andcustomer-oriented individual to join our team as an AirportCustomer Service Executive. As an Airport Customer ServiceExecutive, you will be responsible for providing exceptionalservice to passengers and ensuring a smooth and efficient travelexperience. You will be the first point of contact for passengers,assisting them with check-in, baggage handling, and boardingprocedures. You will also handle any customer inquiries orcomplaints and provide timely and effective solutions. KeyResponsibilities: - Greet and assist passengers at the airportcheck-in counters - Process passenger tickets and handle baggagecheck-in - Ensure compliance with all airport security and safetyregulations - Provide information and assistance to passengersregarding flight schedules, delays, and cancellations - Handlecustomer inquiries and complaints in a skilled and timelymanner - Liaise with other airport departments and airlines toensure a smooth travel experience for passengers - Handle anyspecial requests or accommodations for passengers,
such aswheelchair assistance or special meals - Assist with boardingprocedures and ensure all passengers are boarded on time - Maintaina high level of customer service at all times - Handle cash andcredit card transactions for ticket sales and excess baggage fees -Keep accurate records of all transactions and passenger information- Handle any other duties as assigned by the Airport Manager.Requirements: - Minimum of a high school diploma or equivalent -Previous customer service experience, preferably in the aviationindustry - Excellent communication and interpersonal skills -Ability to handle stressful situations and difficult customers withpatience and professionalism - Strong problem-solving skills andability to think on your feet - Basic computer skills and knowledgeof ticketing systems - Willingness to work in a shift-basedschedule, including weekends and holidays - Must be physically fitand able to lift up to 50 pounds - Fluency in English and knowledgeof other languages is a plus - Must have a positive attitude and astrong commitment to providing exceptional customer service. If youare passionate about providing excellent customer service and havea keen interest in the aviation industry, we would love to hearfrom you. Join our dynamic team at Airstriprealtech and be a partof the exciting world of airport management. Applynow!
📌 Airport Customer Service Executive – Male/Female (Telangana)
🏢 Airstriprealtech
📍 Telangana