JOB DESCRIPTION :

To achieve the sales targets by engaging with customers and assisting them in choosing the jewelry and completing the transaction in line with the company

ROLES AND RESPONSIBILITIES :

· Receive the customer in a welcoming manner and engage with them to understand their requirements.

· Provide excellent customer service and educate customers on the perks and promises and product details.

· Gather feedback from customers or prospects and share it with the respective heads for business improvement.

· Generate customer leads and increase customer footfall.

· Acquire knowledge in all showroom sections such as billing, OMS, Packing, etc.

· Maintain the appearance of the jewelry displays and store environment, ensuring all items are attractively presented & secure.

· Handle customer issues and returns with professionalism, resolving complaints to the fullest customer satisfaction

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Senior Executive (India)
🏢 KSM Jewellers
📍 India