Job Summary

We are looking to hire someone for Client Servicing Executive for our e-commerce business Whataportrait.com , who resides in Mumbai preferably western suburbs. This is an email / chat oriented profile (This is non-voice process. No calls involved) with office hours 9 am to 5.30 pm

Responsibilities and Duties

Develop and maintain existing client relationships in person via chat and email only

Professionally and effectively employ sales skills to achieve targeted sales

Effectively communicate with overseas clients to gain commitment to purchase

Identify, develop and maintain relations with potential clients to drive billed revenue for attaining set revenue targets

Liaise with vendors and contracted artists to accomplish projects assigned in timely manner





Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval

Ensure Quality control / proofing for every accomplished project before sending them over to customers for approval

Respond to customer inquiries via email in an efficient and effective manner

Must have knowledge of Sales management / tracking / monitoring / reporting / Inquiry Handling

Customer Feedback Collecting Reviews from customers

Required Experience, Skills and Qualifications

Excellent written communication

Client Serviving

Quality comtrol

Client Management

Client relationship management

Client communication

Professional chat

Sales

Benefits

Training

Mentoring
Growth

Job Type: Full time

📌 Intern - Client Servicing Executive - Non Voice Process (India)
🏢 What A Portrait
📍 India