Description
- The role manages key projects within the Global Corporate Operation (GCO) team.
- The role supports GCO in service delivery strategy and execution across all supported locations and client groups.
- To identify trends and process gaps and drive a culture of improvement.
- To manage issues and process complexities through partnership with various stakeholders
- Support measurement mechanisms and reporting’s according to the need of the business
- Drive focus areas around client orientation and Customer satisfaction
Qualifications
- 6-7 years of overall experience and relevant exposure to HR and Finance Services, project management, Six Sigma and Data Analytics
- Strong Project Management skills. Able to logically prioritize tasks and work schedules in advance.
- Strong communication, analytical, and presentation skills
- Ability to form relationships with Business Partners and convey a high level of integrity and credibility
- Combined analytical and influencing skills with comfort and flexibility working with different organization levels
- Customer service orientation with ability to manage and support clients in sensitive situations
- Ensures processes and control are aligned to established procedure (SOP's), protocols
- High energy level and passion with the ability to work effectively and thrive in a fast-paced, team-oriented energetic environment and maintain confidentiality at all times
- Flexible to working in different shifts to provide global support
WTW is an Equal Opportunity Employer
📌 Project Manager, Global Corporate Operations (India)
🏢 WTW
📍 India