Customer Care Executive (India)

Customer Care Executive (India)

06 Aug
|
Blue Tea
|
India

06 Aug

Blue Tea

India

- Manage and process D2C orders received through the website and online

platforms.

- Ensure smooth end-to-end order fulfilment and timely delivery to customers.

- Coordinate with logistics and warehouse teams to resolve delivery issues and

delays.

- Handle customer queries, complaints, and escalations related to orders.

- Monitor delivery performance and track key metrics like TAT, returns, and customer

satisfaction.

- Work on improving customer experience to drive retention and repeat purchases.

- Track daily order fulfilment performance and prepare basic reports.

- Analyse customer feedback and suggest process improvements for better

efficiency.

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (India)
🏢 Blue Tea
📍 India

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