Job Title: Junior Account Manager

Location: Mohali, Punjab
Employment Type: Full-Time
Department: Client Services / Account Management

About the Role

We are looking for a motivated and client-focused Junior Account Manager to join our growing team in Mohali. The ideal candidate will be responsible for supporting client relationships, ensuring smooth project coordination, and helping deliver exceptional customer experiences. This role is ideal for candidates who are looking to build a career in account management, client servicing, and business growth.

Key Responsibilities

- Serve as the primary point of contact for assigned client accounts under the guidance of senior account managers.
- Build and maintain robust relationships with clients through regular communication and follow-ups.
- Understand client requirements and coordinate with internal teams to ensure timely delivery of services.
- Track project progress, deadlines, and client feedback.
- Prepare reports, presentations, and account performance updates.
- Assist in identifying opportunities for account growth, upselling, and cross-selling services.
- Resolve client concerns and escalate issues when necessary.
- Maintain accurate records of client interactions, contracts, and account activities in CRM systems.
- Support business development initiatives and client onboarding processes.

Required Qualifications





- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- 0-2 years of experience in account management, customer success, client servicing, sales support, or a related role.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Experience with CRM tools is an advantage.
- Ability to manage multiple tasks and work in a fast-paced environment.

Preferred Skills

- Strong problem-solving and negotiation skills.
- Customer-centric mindset with attention to detail.
- Ability to work collaboratively across teams.
- Basic understanding of sales and business development processes.
- Positive attitude and willingness to learn.

What We Offer

- Competitive salary package.
- Career growth and learning opportunities.
- Collaborative and supportive work environment.
- Performance-based incentives and rewards.
- Health and wellness benefits as per company policy.

How to Apply

Interested candidates can submit their updated resume at +91-XXXXXXXXXX.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Commuter assistance
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Junior Account Manager (India)
🏢 BJS Home Delivery
📍 India