1. ROLE TITLE & REPORTING

Designation: Program Manager – Innovation Hub

Reporting To:
Director of Operations – Dr. Ramesh Shankar

Functional Coordination With:
Central Team (Curriculum, Marketing, Brand, Outreach, Documentation, Admin)
Program Mentors & Associate Program Mentors

2. ROLE PURPOSE

The Program Manager is the end-to-end owner of the Innovation Hub, responsible for delivery, enrollment, customer success, team management, and achievement of semester-wise impact goals.

The Program Manager acts as a ops Manager ensuring quality execution, revenue realization, student outcomes, and compliance.

3. SCOPE OF WORK & RESPONSIBILITIES

3.1 Program Delivery & Execution

The Employee shall:

- Deliver all approved programs at the hub as per curriculum and SOPs
- Ensure quality delivery of:
- Flagship programs
- In-college training
- Workshops
- Internships
- Maintain adherence to academic calendars and timelines

3.2 Semester-Wise Impact Targets (MANDATORY)

The Employee shall ensure achievement of the following per semester, per hub:

- 600 students trained through flagship & in-college programs
- 400 students engaged through workshops
- 200 students placed in internships
- 1 working prototype per team member per semester
- 1 hackathon organized per semester

3.3 Student Enrollment & Hub Capacity Management

The Employee shall:

- Plan and maintain optimal hub capacity




- Coordinate with Marketing & Outreach teams to:
- Convert leads into enrollments
- Fill batches on time
- Track enrollment funnels and student attendance

3.4 Customer Success & Institute Relationship

The Employee shall:

- Act as the primary point of contact for partner institutions
- Ensure customer satisfaction and renewal opportunities
- Follow up on existing work orders and contracts
- Support Outreach team in closing repeat engagements

3.5 Team Leadership & People Management

The Employee shall:

- Manage Program Mentors and Associate Program Mentors
- Assign roles, schedules, and responsibilities
- Ensure mentor readiness and performance
- Conduct regular team reviews and feedback sessions

3.6 Hackathon & Event Execution

The Employee shall:

- Plan and execute minimum one hackathon per semester
- Coordinate with Marketing & Brand teams for promotions
- Ensure skilled execution, judging, and outcomes
- Submit post-event reports and documentation

3.7 Prototype, Project & Internship Outcomes

The Employee shall:

- Track student projects and prototype development
- Ensure 100% teams deliver working prototypes
- Monitor internship progress and completion
- Ensure internship outcomes are documented

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

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