Customer Support Executive

Company: Radical Global

Website: http://www.srkinnovations.com

Location: Dnyaneshwar Nagar, Nagpur, Maharashtra

Job Type: Full-time (Work from Office)

Job Summary

Radical Global is hiring a Customer Support Executive to provide excellent customer service by handling customer inquiries, resolving issues, and ensuring customer satisfaction through phone, email, and WhatsApp support.

Key Responsibilities

- Handle inbound and outbound customer calls.
- Respond to customer queries via phone, email, and WhatsApp.
- Resolve customer complaints efficiently and professionally.
- Maintain records of customer interactions and follow-ups.
- Coordinate with internal teams to ensure timely issue resolution.
- Build and maintain robust customer relationships.
- Ensure a high level of customer satisfaction.

Requirements





- Graduate in any discipline.
- Excellent communication skills in English and Hindi .
- Basic knowledge of MS Office (Excel, Word, Outlook).
- Good communication, problem-solving, and interpersonal skills.
- Ability to work in a team and manage multiple tasks.
- Freshers and experienced candidates are welcome to apply.

Benefits

- Competitive salary.
- Professional work environment.
- Career growth opportunities.
- Training and skill development.

Work Schedule: Day Shift

Job Location: Dnyaneshwar Nagar, Nagpur, Maharashtra.

Pay: ₹10,520.37 - ₹20,000.34 per month

Work Location: In person

📌 Customer Support Associate (India)
🏢 Radical Global
📍 India