- Front Desk Operations: Manage all check-ins and check-outs. Verify guest information, issue room keys, and process payments.
- Guest Communication: Answer phone calls and respond to emails or messages. Provide guests with helpful information about hotel services and local attractions.
- Issue Resolution: Listen to guest complaints or concerns and resolve them quickly and professionally.
- Team Coordination: Work closely with housekeeping and maintenance departments to make sure guest rooms and requests are handled perfectly.
- Reservations and Up-selling: Book room reservations and promote hotel amenities to enhance the guest experience.
Pay: ₹15,000.00 per month
Perks:
- Food provided
- Provident Fund
Work Location: In person
📌 Guest Service Associate (India)
🏢 welcomheritage ramgarh
📍 India
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