- Experience in lending, customer service, telesales, lead generation, or financial operations, preferably in a digital lending environment
- Good understanding of loan application journeys and customer onboarding processes
- Robust communication and interpersonal skills, with the ability to guide customers clearly through the application process
- Ability to review customer applications, identify gaps, and coordinate for timely resolution.
- Robust follow-up, persuasion, and problem-solving skills to engage customers who are stuck at different stages of the funnel
- Attention to detail, professional attitude, and ability to work within service level timelines
- Fluent English is essential; familiarity with Canadian customer communication and lending terminology will be an added advantage
- Candidate should be open to working in night shifts and rotational shifts

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person

📌 Customer Experience Specialist - Night Shift (India)
🏢 LENDITT INNOVATIONS & TECHNOLOGIES PRIVATE
📍 India