About the Role

Waveline Sports operates the Michael Phelps Swimming Program across 30+ centres in India. We are hiring a Sales Counsellor to own the enquiry-to-enrolment journey at our [City] centre — converting walk-ins, calls, and digital leads into enrolled students, and driving renewals from the existing base.

This is a target-driven, front-facing role. You are the first person a parent meets, and the reason they choose us.

Key Responsibilities

- Handle all inbound leads — walk-ins, calls, WhatsApp, and digital enquiries — with same-day response
- Conduct centre tours and counselling sessions with parents; explain program structure, levels, batch timings, and fees
- Convert enquiries into registrations and achieve monthly enrolment and revenue targets
- Drive renewals — proactively follow up with students nearing session completion
- Maintain accurate, real-time lead and student data in the company CRM (daily discipline is non-negotiable)
- Follow up on pending payments and coordinate with the accounts team
- Coordinate with Head Coach and centre operations on batch availability and trial sessions
- Execute local marketing activities — society activations, school tie-ups, camps, and events
- Share daily and weekly sales reports with the Area Relationship Manager

Requirements





- Graduate in any discipline
- 1–3 years of experience in sales, counselling, or front-office roles (education, fitness, sports academy, or hospitality background preferred)
- Fluent in English, Hindi, and [Marathi/Kannada/Telugu — as per centre]
- Comfortable working to monthly targets and being measured on conversion numbers
- Confident with CRM software, WhatsApp Business, Excel, and basic reporting
- Warm, patient, and credible with parents — most of your conversations are with mothers and fathers deciding on their child's safety
- Freshers with solid communication skills may be considered

Shift & Schedule

- 9-hour shift, 6 days a week
- Weekend availability mandatory (highest walk-in footfall)
- Week off on a weekday, rotational

What We Offer

- Fixed salary + monthly performance incentive on enrolments and renewals — performers earn ₹[15,000]+ per month in incentives alone
- Structured sales training on the Michael Phelps program curriculum
- Growth path into Centre Head / Area Relationship Manager
- Work with India's premier international swimming program

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

- Health insurance

Work Location: In person

📌 Sales Counsellor – Swimming Academy (Michael Phelps Swimming Program) (Borivali)
🏢 WAVELINE SPORTS
📍 Borivali