Job Description – Senior Quality Manager (International BPO)Position
Senior Quality Manager – International BPO
Experience
- Minimum 12 years of experience in an International BPO.
- Must have worked as a Senior Quality Manager on paper.
- Designation of Senior Quality Manager is mandatory.
Required Skills
- Minimum 12 years of experience in an International BPO.
- Designation of Senior Quality Manager (SQM) should be on paper.
- Experience in Voice or Blended processes is mandatory.
- Comfortable working in 24×7 rotational shifts.
- Excellent communication skills.
- Budget: Up to ₹20 LPA (20% hike or 20% lower than current CTC, whichever is applicable).
- Immediate joiners or candidates who can join within one week will be preferred.
- Six Sigma Certification is mandatory.