Summary

- Welcome all guests with a warm, confident smile and professional attitude.
- Assist guests with gym equipment usage, safety guidelines, and basic stretching techniques.
- Maintain cleanliness, safety, and discipline inside the gym and health club areas.
- Handle reception duties, including phone calls, guest queries, bookings, and walk-ins.
- Communicate clearly and politely in English with guests and members.
- Explain Spa, Gym, and Health Club products, services, memberships, and offers.
- Know the Spa menu and guide guests on available treatments and services.
- Support guest satisfaction by providing prompt, courteous, and helpful service during the shift.
- Coordinate with Spa, Gym, and Front Office teams for smooth daily operations.

Qualifications

- Pleasant personality with excellent grooming standards.
- Positive communication skills in English.
- Basic fitness training knowledge and understanding of gym equipment safety.
- Guest-focused, energetic, polite, and service-oriented.
- Previous experience in a gym, spa, health club, hotel, or wellness facility will be preferred.

📌 Fitness Instructor & Health Club Receptionist (Chennai)
🏢 Hyatt Regency Chennai
📍 Chennai