Roles and Responsibilities:
Look after CRM and work on mail on a regular basis
Attend live chats and inform your senior immediately when
Updates the CRM accurately on a daily basis
Timely Revert To Customers without any Missing Information
Enter and update customer information in the database
Ability to closely follow provided steps and instructions
Confirm with concerned staff that follow-up is done with non-converted Clients
Skills Required
Good communication skills in the English Language
Good coordination skills
Should be confident in the approach
Ability to work in a team workplace
Some Experience will be an added point
Qualification
The candidate should have minimum following Qualification:
Graduate from a recognized university
📌 DIGITAL CUSTOMER SERVICE EXECUTIVE (Chandigarh)
🏢 Megrisoft
📍 Chandigarh
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