Key Responsibilities
 Make outbound calls to existing clients to build and maintain customer relationships.

 Inform customers about ongoing offers, promotions, new services, and appointments.

 Encourage repeat visits and improve customer retention.

 Follow up with inactive customers and gather feedback on their previous experiences.

 Address customer queries and escalate concerns to the relevant team when necessary.

 Meet daily and monthly calling and customer engagement targets.

 Coordinate with salon teams to ensure a seamless customer experience.

Requirements

 Graduate or undergraduate with relevant experience.

 1–3 years of experience in customer service, telecalling, customer engagement, or retail sales.





 Experience in the salon, beauty, wellness, hospitality, or retail industry is highly preferred.

 Excellent communication skills in English and Hindi. Knowledge of Marathi is an added advantage.

 Strong interpersonal and relationship-building skills.

 Comfortable making a high volume of outbound calls.

 Basic knowledge of MS Office and CRM systems.

Pay: ₹25,000.00 - ₹35,000.00 per month

Perks:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 CRM Executive (India)
🏢 JEAN CLAUDE BIGUINE
📍 India