Job Title: Customer Support Executive

Location: Tiruppur
Job Overview:
We are looking for enthusiastic trainees or freshers to join our team as Customer Support Executives.
This role is ideal for candidates who have excellent English communication skills, both written and spoken, and are eager to build a career in international customer support.

Candidates should have clear pronunciation, strong writing ability, and a customer-friendly approach. The role requires flexibility to work in shift-based schedules to support customers.

During the training period, candidates will receive a competitive salary that is higher than standard market training packages. Based on performance, salary revisions and growth opportunities will be provided quickly.

Key Responsibilities:

Handle customer inquiries via chat, email, or phone in a professional and friendly manner

Provide accurate information regarding products, services, and processes

Respond promptly to customer questions and resolve issues efficiently

Maintain a positive and empathetic attitude toward customers





Escalate complex issues to the appropriate team when required

Guide customers in navigating links, uploading information, or completing required steps

Maintain proper records of customer interactions and updates in the system

Follow company guidelines and quality standards while communicating with customers

Work closely with internal teams to ensure customer satisfaction

Continuously learn product knowledge and improve customer service skills

Eligibility Criteria:

Freshers or trainees are welcome to apply

Candidate should have completed their Graduation

Excellent spoken and written English skills

Transparent pronunciation and strong communication ability

Basic computer and typing skills

Willingness to work in shift-based schedules

Positive attitude and eagerness to learn

Job Types: Full-time, Permanent, Fresher

Work Location: In person

Job Types: Full-time, Part-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Support Associate(Trainee) (India)
🏢 Udfyn
📍 India