Key Responsibilities

- Welcome and assist customers in a friendly and skilled manner.
- Understand customer requirements and recommend products accordingly.
- Provide information about products, offers, and promotions.
- Ensure excellent customer service and a memorable guest experience.
- Handle billing and payment transactions accurately.
- Maintain cleanliness and presentation standards of the store.
- Support inventory management and stock replenishment activities.
- Coordinate with team members to achieve sales and service goals.
- Address customer queries and concerns effectively.

Requirements

- 0–5 years of experience in Retail, Hospitality, QSR, Café, F&B;, or Customer Service.
- Freshers with excellent communication skills may also apply.
- Strong interpersonal and communication skills.
- Customer-centric attitude with a positive personality.
- Ability to work in a fast-paced environment.
- Flexibility to work rotational shifts.

Preferred Background

Candidates from Retail, Hospitality, Restaurants, Cafés, QSR, Luxury Retail and Customer Service industries will be preferred.

Pay: From ₹19,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Provident Fund

Work Location: In person

📌 Customer Service Associate (Gurugram)
🏢 Manam Chocolate
📍 Gurugram