Key Responsibilities:

· Proactively call or follow up with clients whose insurance policies require a medical examination for activation.

· Clearly explain the importance and benefits of the medical check-up in the insurance approval process.

· Address any client concerns, objections, or misconceptions about medical tests with accurate information.

· Coordinate appointments between clients and authorized medical testing centers or diagnostic labs.

· Track appointment completion and follow up to ensure all medical reports are submitted on time.

· Maintain accurate records of communications and appointments in CRM systems.

· Collaborate with underwriting and customer service teams to resolve any delays or issues.

· Educate clients about policy timelines and next steps after medicals are done.

Pay: ₹15,000.00 - ₹17,000.00 per month

Advantages:

- Provident Fund

Education:

- Diploma (Preferred)

Language:

- Hindi (Preferred)

Location:

- Marathahalli, Bengaluru, Karnataka (Preferred)

Work Location: In person

📌 Customer Service Officer (India)
🏢 Archishtech Solutions OPC
📍 India