Mumbai, Maharashtra, India

Job posted on

15/06/2026

Location

Mumbai

Function

Operations

Department

Customer Experience & Brand Studies

Designation

Intern

Entity

AGR Knowledge Services Pvt. Ltd

Number of Position(s)

1

Openings Valid Till

14/08/2026

Company Description

ABOUT AGR

AGR Knowledge Services Pvt. Ltd is a leading customized Research and Consulting firm providing outsourced research solutions to some of the world's largest corporations, financial institutions, consulting firms and government agencies . AGR derives its unique global research expertise by leveraging two decades of strategic consulting pedigree from its parent company. Our team has accomplished more than 5000 assignments for over 250 global clients with over 2/3rd of the revenue coming from repeat clients.

WHY JOIN AGR:

- AGR is one of the oldest brand in the research, consulting and analytics industry

- All Managers (and levels above that) work on a Profit centre model on the lines of strategic business units wherein the P&L; head have full ownership on deciding the direction and course of their team’s business, revenues, and costs. In return, the P&L; Head or Partner earns percentage of profit they generate in addition to the salary. There is no cap on the bonus

- We work with global majors and get to execute challenging projects and travel opportunities globally

- We have been steadily growing our topline and bottom-line in the last few years

- We focus on higher margin /consulting type assignments offering us better profits and hence a better bonus to the team

- ESOP structure to be in place soon

- Our work culture: Open & Independent, Informal, result oriented, cordial environment





Job Description

About Us

AGR Knowledge Services Pvt. Ltd is into Research and Consulting providing outsourced research solutions

to some of the world's largest manufacturing, financial services, consulting, and technology companies. Our

team has accomplished more than 3000 assignments for over 250 global clients with over 2/3rd of the

revenue coming from repeat clients. AGR derives its unique global research expertise by leveraging three

decades of strategic consulting pedigree from its parent company.

Website - www.agrknowledge.com Email: [email protected]

1. Role: Intern

2. Qualification: Graduate or Postgraduate student/recent graduate in Business,

Marketing, Economics, Psychology, Statistics, Commerce, or related fields

3. Experience: Internship experience in FMCG, retail, sales, customer service, market

research, consulting, or consumer insights is an advantage.

4. Location: Mumbai (Work from Office)

5. Candidate Industry: Consumer Goods, Retail, E-commerce, BFSI, Automotive, Hospitality,

Telecom, Healthcare, Construction & Industrial sectors, Engineering, Chemicals & Plastics, Metals,

Biotech, Textile.

Responsibilities:

Customer Experience Research

a. Support execution of customer satisfaction, NPS, customer journey, and customer experience

studies.

b.



Assist in questionnaire/discussion guide development.

c. Participate in primary research activities including interviews, surveys, and mystery audits.

d. Analyze customer feedback and identify key satisfaction drivers and pain points.

Brand & Consumer Insights

e. Support brand health tracking, brand perception, and consumer behavior studies.

f. Conduct secondary research and competitor analysis.

g. Assist in preparing insight summaries, reports, and presentations.

h. Analyze consumer trends and market developments across industries.

Data Analysis & Reporting:

i. Compile and organize research findings.

j. Create charts, summaries, and insight-based presentations.

k. Support report writing and presentation development for client deliverables.

l. Use AI tools to improve research efficiency, data synthesis, and content development.

m. Build interactive dashboards and trackers for CX metrics (e.g., NPS, CSAT), brand health, and performance monitoring.

Personal Attributes:

a. Strong analytical and problem-solving skills.

b. Positive communication and interpersonal skills.

c. Proficiency in MS Excel, PowerPoint, Word, and Power BI (or similar BI tools like Tableau)

d. Working knowledge of AI tools such as ChatGPT, Copilot, Gemini, Claude, etc.

e. Comfort with both qualitative storytelling and quantitative analysis

f. Exposure to statistical tools (SPSS/R/Python) is an added advantage

g. Strong attention to detail and willingness to learn.

h. Ability to manage multiple tasks and work within deadlines.

Note: Candidate should be open to travel (Domestic and International)

📌 Intern - CEBS (Mumbai)
🏢 AGR Knowledge Services
📍 Mumbai