- Analyze design and implement business and technical processes to improve efficiency and productivity
- Identify bottlenecks inefficiencies and areas for improvement and propose actionable solutions
- Monitor and measure the effectiveness of process changes making adjustments as needed
- Ensure compliance with industry standards organizational policies and regulatory requirements
- Provide front line support for technical issues including VPN drivers O365 Active Directory and cloud computing related queries
- Utilize ticketing tools such as ServiceNow Remedy or Control M to track and resolve client or internal issues
- Troubleshoot and resolve problems independently ensuring timely and thorough solutions
📌 Senior Technical Process Executive (India)
🏢 Infosys BPM
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.