Job Title: Café Manager

Location: Ludhiana

### Job Summary

We are hiring a Café Manager to handle end-to-end operations of a 50-seater premium café. The role involves managing a team of 8–15 staff, ensuring excellent customer experience, and driving daily sales of ₹80,000 to ₹1,00,000+.

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### Key Responsibilities

Operations

- Manage daily café operations (coffee bar, kitchen, and service floor)

- Ensure smooth and fast service during peak hours

- Maintain hygiene, quality, and SOP standards

Team Management

- Lead and manage a team of 8–15 staff

- Handle duty rosters, training, and performance monitoring

- Ensure discipline and team coordination

Sales & Revenue

- Achieve daily sales targets (₹1 lakh+)

- Increase average bill value through upselling

- Implement offers, combos, and sales strategies

Customer Experience

- Deliver excellent customer service

- Handle complaints and feedback professionally

- Build repeat customer base

Inventory & Cost Control

- Manage stock and vendor coordination





- Control food cost and reduce wastage

- Ensure proper storage and usage

Reporting

- Maintain daily sales reports and cash handling

- Track expenses and profitability

- Coordinate with owners for performance updates

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### Requirements

- 2–5 years experience in café / restaurant / QSR

- Experience managing team of 8+ staff

- Strong leadership and communication skills

- Basic knowledge of coffee and food operations

- Sales-driven mindset

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### Salary & Benefits

- ₹25,000 – ₹45,000 per month

- Performance incentives based on sales

- Growth chance

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### Key Performance Indicators (KPI)

- Daily sales achievement (₹80K–₹1L+)

- Customer satisfaction

- Team efficiency

- Cost control

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Immediate joiners preferred

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

- Food provided

Work Location: In person

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