Skills: SharePoint Administration, Site Management, Permissions, Content Organization, Problem-Solving, Process Improvements, Mentoring, Operational Management, Client SLA Adherence, SharePoint Certification, ITIL Foundation Certification
Job Summary
The Track Lead for SharePoint Administration plays a pivotal role in managing support and operations, focusing on continuous improvement and problem-solving. This position is essential in ensuring that client SLAs are met while empowering teams through effective people management. The incumbent will lead operational initiatives that enhance reporting, streamline processes, and drive innovation within the organization.
Key Responsibilities
1. Enhance Operational Systems By Implementing Sharepoint Solutions That Improve Management Reporting And Optimize Information Flow For Better Organizational Planning.
2. Analyze Client Requirements And Ensure The Sharepoint Support Team Effectively Meets Client Expectations Through Proactive Communication And Service Delivery.
3.
Lead And Mentor The Sharepoint Project Team, Fostering An Workplace Of Collaboration And Transparency Regarding Project Goals And Deliverables.
4. Introduce Innovative Ideas For Process Development Within Sharepoint, Aiming For Overall Organizational Progress And Improved Service Delivery.
5. Provide Tailored Sharepoint Solutions That Align With Customer Needs, Ensuring Effective Operational Support And Contributing To Positive Business Outcomes.
Skill Requirements
1. Proficient In Sharepoint Administration With A Solid Understanding Of Site Management, Permissions, And Content Organization.
2. Strong Problem-Solving Skills And Ability To Implement Process Improvements In Sharepoint Environments.
3. Excellent Communication And Mentoring Abilities To Support Team Development And Client Engagement.
4. In-Depth Knowledge Of Operational Management Principles And Client Sla Adherence.
Other Requirements
1. Sharepoint Certification (Optional But Valuable).
2. Itil Foundation Certification (Optional But Valuable).