Senior Technical Lead

Experience: 7 to 10 years

Location: Bengaluru, India

Skills: ServiceNow, ITAM, Software Asset Management, Hardware Asset Management, Nexthink, Microsoft ecosystem, M365, SCCM, Intune, Azure, REST APIs, ServiceNow spokes, CMDB, data normalization, workflows, automation, dashboards, controls

Job Summary
7–10 years of ServiceNow experience, with a strong focus on ITAM and deep expertise in Software Asset Management (SAM) and Hardware Asset Management (HAM). Configure end-to-end asset lifecycle processes: Procure → Receive → Deploy → Maintain → Retire → Dispose Implement and manage integrations with: • Nexthink (end-user/device insights)
• Microsoft ecosystem (M365, SCCM, Intune)
• Azure (subscriptions, VMs, cloud assets)
• Other discovery and inventory sources as applicable Strong understanding of software licensing models and compliance. Experience with integrations using REST APIs and ServiceNow spokes. Solid knowledge of CMDB, discovery, and data normalization. Normalize, reconcile, and optimize asset and entitlement data. Support license compliance, optimization, audits, and true-ups. Configure workflows, automation, reports, dashboards, and controls. Collaborate onsite with procurement, IT operations, security, and finance teams. Support CMDB alignment and reconciliation with ITAM data.

Key Responsibilities
ServiceNow ITAM Developer: Offshore (1 Resource) 7–10 years of ServiceNow experience, with a robust focus on ITAM and deep expertise in Software Asset Management (SAM) and Hardware Asset Management (HAM). Configure end-to-end asset lifecycle processes: Procure → Receive → Deploy → Maintain → Retire → Dispose Implement and manage integrations with: • Nexthink (end-user/device insights)




• Microsoft ecosystem (M365, SCCM, Intune)
• Azure (subscriptions, VMs, cloud assets)
• Other discovery and inventory sources as applicable Strong understanding of software licensing models and compliance. Experience with integrations using REST APIs and ServiceNow spokes. Solid knowledge of CMDB, discovery, and data normalization. Normalize, reconcile, and optimize asset and entitlement data. Support license compliance, optimization, audits, and true-ups. Configure workflows, automation, reports, dashboards, and controls. Collaborate onsite with procurement, IT operations, security, and finance teams. Support CMDB alignment and reconciliation with ITAM data.

Skill Requirements
ServiceNow ITAM Developer: Offshore (1 Resource) 7–10 years of ServiceNow experience, with a strong focus on ITAM and deep expertise in Software Asset Management (SAM) and Hardware Asset Management (HAM). Configure end-to-end asset lifecycle processes: Procure → Receive → Deploy → Maintain → Retire → Dispose Implement and manage integrations with: • Nexthink (end-user/device insights)
• Microsoft ecosystem (M365, SCCM, Intune)
• Azure (subscriptions, VMs, cloud assets)
• Other discovery and inventory sources as applicable Strong understanding of software licensing models and compliance. Experience with integrations using REST APIs and ServiceNow spokes. Solid knowledge of CMDB, discovery, and data normalization. Normalize, reconcile, and optimize asset and entitlement data. Support license compliance, optimization, audits, and true-ups. Configure workflows, automation, reports, dashboards, and controls. Collaborate onsite with procurement, IT operations, security, and finance teams. Support CMDB alignment and reconciliation with ITAM data.

Other Requirements
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📌 Senior Technical Lead (Bengaluru)
🏢 HCL Technologies
📍 Bengaluru