Tower Lead - Network LAN/WAN

Experience: Not Available to Not Available years

Location: Bengaluru, India

Skills: Routing, Switching, BGP, OSPF, EIGRP, STP, VLANs, VRFs, HSRP, VRRP, Enterprise LAN/WAN, SD-WAN, Data Center, Nexus, ACI, WLAN, firewalls, load balancers, Python, Ansible, Terraform, Git, CI/CD, Infrastructure as Code, NetBox, Nautobot, ServiceNow, Netmiko, NAPALM, pyATS, SolarWinds, Cisco DNAC, ThousandEyes, Prometheus, Grafana, Splunk, ELK, TCP/IP, DNS, DHCP, VPNs, QoS

Job Summary
Experience in network engineering / NOC / NRE / NetDevOps roles.
Core Networking: Robust in Routing & Switching (BGP, OSPF, EIGRP, STP, VLANs, VRFs, HSRP/VRRP, etc.).
Network Domains: Hands-on in one or more areas – Enterprise LAN/WAN, SD-WAN, Data Center (Nexus/ACI), WLAN, firewalls, or load balancers.
Automation & NetDevOps:
Design, build, and maintain network automation using Python, Ansible, Terraform, Git, CI/CD.
Implement Infrastructure as Code (IaC) for configuration and lifecycle management.
Integrate workflows with Source of Truth (NetBox/Nautobot) and ITSM tools (ServiceNow).
Develop reusable modules, playbooks, and pipelines for provisioning, upgrades, backups, and compliance.
Use Python with network libraries (Netmiko, NAPALM, pyATS, etc. as a plus).
Git & CI/CD: Comfortable with Git (branches, merge requests) and basic CI/CD pipelines.
Observability: Experience with at least one monitoring stack (SolarWinds, Cisco DNAC, ThousandEyes, Prometheus/Grafana, Splunk/ELK, etc.).
Protocols & Troubleshooting: Strong understanding of TCP/IP, DNS, DHCP, VPNs, QoS,



and proven ability to troubleshoot complex network issues under pressure.
Collaboration & Design:
Work closely with network architects, operations, SRE, and application teams to embed reliability by design.
Contribute to network design reviews focusing on resilience, failure domains, capacity, and automation readiness.

Key Responsibilities
1. Ensure The Generation Of Tower-Level Revenue Through Effective Management Of Data Lan/Wan Services And Operational Strategies.
2. Oversee The Timely Resolution Of Escalations And Crises By Adhering To Agreed Sla Norms, Ensuring Continuous Service Availability And Reliability.
3. Validate Operational Reports And Maintain High Operational Hygiene By Implementing Best Practices In Data Lan/Wan Management As Per The Sow.
4. Develop And Implement Frameworks To Enhance Customer Satisfaction, Leveraging Data Insights And Feedback To Drive Continuous Improvement Initiatives.
5. Lead The Implementation Of The Profit Improvement Plan By Identifying Automation Opportunities And Fostering Self-Driven Initiatives To Optimize Operational Performance.

Skill Requirements
1. In-Depth Knowledge Of Data Lan/Wan Technologies And Practices.
2. Strong Understanding Of Service Level Agreements And Operational Metrics.
3. Proven Ability To Manage Escalations And Drive Resolution In High-Pressure Environments.
4. Excellent Analytical Skills To Validate Reports And Enhance Operational Hygiene.
5. Proficiency In Developing Customer Satisfaction Frameworks And Improvement Initiatives.

Other Requirements
1. Optional But Valuable Certifications: Cisco Certified Network Professional (Ccnp), Itil Foundation Certification

📌 Tower Lead Network LAN/WAN (Bengaluru)
🏢 HCL Technologies
📍 Bengaluru